// SLA Statement



Customer Support


Service Support Hours

Regular hours: Monday - Friday, 9:00 A.M. to 5:00 P.M. (Melbourne Australia UTC+10)
Public Holidays - Excludes Public Holidays Melbourne Australia
Support Email: robsumsion1@gmail.com
Support Phone: 98761640


Response Times


Reply within 24 hours
Target Resolution within 1 business Day
Resolved within 5 business Days

Service Availability


Being an Atlassian Cloud product availability is based on Atlassian Cloud Availability


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